Privacy Policy


Last updated: August 2026


At Golden Hour, I value your privacy and want you to feel comfortable and safe when you visit my website, contact me or choose to work with me.


This Privacy Policy explains what information I may collect, how I use it and how I take steps to keep it safe.


About Golden Hour


Golden Hour is a Perth-based doula and photography business operated by **Mon Hyde**. I provide doula support throughout pregnancy, birth and early motherhood, as well as maternity, birth, newborn and family photography.


What information I collect


Depending on how you interact with Golden Hour, I may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Suburb or general location
  • Your preferred contact method
  • Information you provide when making an enquiry or booking
  • Information relevant to providing doula services
  • Photography session details and preferences
  • Information contained in messages, emails or other communications you send to me
  • Payment and booking information where required


Information shared as part of doula support


As a doula, you may choose to share personal and sensitive information with me about your pregnancy, birth, health, birth preferences, family circumstances or postpartum experience.

I understand that this information is personal and private. I only collect and use information that is reasonably necessary to provide the support you have requested or that you voluntarily choose to share with me.

I will treat this information respectfully and confidentially and will not share it with others unless you have given permission, it is necessary to provide a service you have requested, or I am required or permitted to do so by law.


How I use your information


I may use your information to:

  • Respond to enquiries
  • Provide and organise doula services
  • Communicate with you before, during and after your booking
  • Provide photography services
  • Schedule appointments and sessions
  • Process payments and bookings
  • Provide information you've requested
  • *mprove my website and services
  • Keep appropriate business and client records
  • Meet legal or administrative requirements


I will not use your personal information for purposes unrelated to the service you have requested without your consent, unless I am legally required or permitted to do so.


Photography


If you book photography with Golden Hour, images taken during your session will be stored and managed as part of providing the photography service.

I will not use photographs of you, your baby or your family for advertising, social media, my website, portfolio or other promotional purposes without your permission.

If I would like to share your images, I will ask for your consent.


Google Analytics & Cookies


My website uses Google Analytics (GA4) to help me understand how visitors use my website and to improve the experience.


Google Analytics may collect information such as:

  • Pages visited
  • How visitors arrived at my website
  • Approximate location
  • Device and browser information
  • How visitors interact with the website


Google Analytics uses cookies and similar technologies to collect this information.

My website uses a cookie consent banner which allows visitors to accept or decline optional cookies.

You can decline optional analytics cookies and still use the Golden Hour website normally.


Sharing your information


I do not sell your personal information.

I may use trusted third-party services to operate my business, such as website hosting, booking, payment, email, photography gallery, accounting or analytics services. These providers may process information on my behalf where necessary to provide their services.

I may also disclose information where required by law or where necessary to protect the safety, rights or property of Golden Hour, my clients or others.


Keeping your information safe

I take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

However, no online system can be guaranteed to be completely secure, so I cannot guarantee absolute security of information transmitted or stored electronically.


How long I keep your information


I keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide ongoing services, maintain appropriate business records or meet legal and accounting requirements.


Accessing or correcting your information


You can contact me if you would like to know what personal information I hold about you or if you believe information I hold is incorrect.

I will take reasonable steps to correct information that is inaccurate, incomplete or out of date.


Contact


If you have any questions about this Privacy Policy or how your information is handled, please contact:


Mon Hyde

Golden Hour

Perth, Western Australia

Email: goldenhour.doula.photography@outlook.com


Changes to this Privacy Policy


I may update this Privacy Policy from time to time as my business, website or privacy requirements change.


Any updates will be published on this page with the updated date shown at the top.